Terms of service

Welcome to Classic Group. By accessing or purchasing from our website, you agree to be bound by the following terms and conditions. Please read them carefully before using our services.

1. Business Overview

Classic Group is engaged in the wholesale and retail supply of construction materials, safety equipment, hardware, and related building products. Our services are offered to builders, contractors, businesses, and individual customers.

2. Product Information

Product images are for illustration purposes only.

Actual product color, size, or finish may vary depending on manufacturer or batch.

Specifications, prices, and availability are subject to change without prior notice.

3. Orders & Payments

All orders placed through the website are subject to acceptance.

Prices are inclusive/exclusive of GST as shown at checkout.

Payments can be made via online payment methods or as enabled on the website.

For credit/OD facility, approval is at the sole discretion of Classic Group and applies only to approved regular customers.

4. Delivery

Delivery timelines are estimated and may vary based on location, product type, and availability.

Same-day or express delivery is available only for selected areas and products.

Delays caused by traffic, weather, or unforeseen circumstances shall not make Classic Group liable for damages.

5. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy, available on the website.

Used, installed, cut, or custom-ordered materials are not eligible for return.

Transportation and handling charges are non-refundable.

6. Cancellation

Order cancellation requests must be made immediately after placing the order.

Orders already dispatched or processed cannot be cancelled.

Custom or bulk orders are non-cancellable.